I actually almost forgot about that incident that happened on the same week James Bond Quantum of Solace premiered. My dad wanted to watch the film coz he’s a big fan of James Bond films since child. Since, I really have nothing to do that day, I decided to tag along. Before we watched the film, we decided that we’ll eat first. I asked him where he wanted to eat, he was slightly hesitant, but later said that he wanted to eat in Shakeys. So I agreed, although I told him that they serve pretty slow there. When we got to the restaurant, we immediately ordered for two bunch of lunch meals (fried chicken, garlic bread, spaghetti, potatoes and a slice of pizza), 2 coke and a pizza take out that I will bring inside the theatre. After 25 mins, no order came aside from the coke. I called the waiter and asked him to check if our order is ready coz it’s taking too long. The waiter went to the bar and asked the crew on the other side. He later came to me and told me that in 5 mins, the order will be in for they’re still cooking the chicken. 5 mins passed and still no food came. I again asked another waiter where’s our food. Then, after three minutes or so, the food came. Unfortunately, the fried chicken is nowhere to be found. The waiter informed me that the chicken is still not cooked yet. I was starting to get furious already since the 5 mins that he said awhile ago has passed already 10 mins ago. I did not accept the food. Rather, I told him that he should serve it together with the chicken. I again asked him how long will the chicken be cooked. He said that 3 mins more. Then we waited for another 3 mins. 3 mins passed, no meal came. 5 mins more passed, still no chicken in our plate. Then, two new customers came which happened to order the same meals with us. I was shocked when they immediately gave them their meals- complete WITH THE FRIED CHICKEN! I was really burning with anger during that time, since not only I was hungry, but also we are going to watch a film. I was very irritated with this. I called a waiter and complained how come our food is still not served while the new customers who just arrived are already eating their meals. The waiter went to the bar again to ask why our orders are still not served. After 2 mins of waiting, my anger exploded, and I hurriedly went to their manager and throw 100 peso bill right in front of her. I told her that this is THE SLOWEST SERVING RESTAURANT IN THE WHOLE WIDE WORLD! I walked out of the restaurant and went to to Pizza Hut instead. After ordering, 5 minutes later, we are already enjoying our meals.
After that incident, I promised to never eat anything coming from Shakeys. Before, I often treat my friends in that restaurant coz I love the food. BUT NOT ANYMORE! NEVER AGAIN!
SM CITY ILOILO SHAKEYS – must avoid at all cost!
